Sell your old iPhone or Samsung
Everything you need to know about sending us your device safely.
We'll send a freepost envelope with instructions and a pre-printed label, arriving within 2 working days via Royal Mail first class.
Remove your iCloud account, attach the printed label to your package and drop it off at your local post office, keeping the receipt.
Use Royal Mail's parcel collection service to have your package picked up from your address for a small fee.
Our freepost postage covers loss or theft up to £100; additional insurance is available via Royal Mail Special Delivery to our PO Box address.
Get in touch with us if you have any queries.